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Xi' an Orderplus Network Technology Co.,

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Contributor

Re: ORDERPLUS INTERNATIONAL LIMITED

my husband' case was closed yesterday, he havent took over the product that arrived, because neither the weight nor the form of the package was right,the Hungarian Post still havent posted back the product yet, but Paypal closed the case. wtf. we are angry now.

my husband will take over the item at the Post today then we will report the company as a fraud company even if paypal shi--- on this whole thing and the lot of complaints... not caring,always the same email coming back.. maybe they answered me to the first 2 emails and that was it.

my package was sent back to China,paypal transferred the 30 dollars to me but the package is stucked somewhere in China, but i think in China the guy wont take tha package, intentionally. this company and the attitude of paypal is outrageous. 😞

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Contributor

Re: ORDERPLUS INTERNATIONAL LIMITED

@mira38 

 

The reason it’s stuck at China Customs is because China will not permit anything Made in China to be sent back to China unless it’s for ‘repairs’. Take a look at the restrictions from Canada a Post for things that can be sent to China.... probably even a paper clip won’t go through!

 

https://www.canadapost.ca/tools/pg/manual/PGIntDestDetails-e.asptable=tblCountry&txtLetter=CN

 

i had similar problem but I had email from seller who told me that they’ve cancelled my order and didn’t say that they wanted the product back. So PayPal gave me a full refund.

Kudos appreciated..
Remember if anything seems to good to be true, chances are it is!
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Contributor

Re: ORDERPLUS INTERNATIONAL LIMITED

@MY-Canuck thank you for the message! 🙂

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Contributor

Re: ORDERPLUS INTERNATIONAL LIMITED

Looks like you right. However the link you provide doesn’t work. Do you have the correct one? So if I understand this correctly the seller can not accept returns from Canada?
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Contributor

Re: ORDERPLUS INTERNATIONAL LIMITED

I believe China the country does not accept returns. All the more reason for PayPal to have more checks and balances in place before allowing these vendors to do business. There is no way with the amount of complaints PayPal doesn’t know this.
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Contributor

Re: ORDERPLUS INTERNATIONAL LIMITED

Same misadventure, I ordered a self-cleaning cat toilet case for $ 59, and yesterday I received a small plastic case that should be worth a maximum of $ 5 ... what can I do.
I wrote and he offers to send it back but he warns me that it will be expensive, otherwise he returns $ 25 and we talk about it more ... they are thieves.

J

Contributor

Re: ORDERPLUS INTERNATIONAL LIMITED

I think were we all get lost hear is we assume it’s are problem that they shipped you the wrong product. You received an incorrect product. Let’s say you paid for and ordered a fridge from Costco and they shipped you a vacuum cleaner. These are two separate issues. First you didn’t get the fridge. So you didn’t receive the goods or services as promised. You therefore are entitled to a refund from either the vendor, PayPal or your bank. The incorrectly shipped item is the vendor problem. Not yours. If they want it back they can pay the shipping.
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Contributor

Re: ORDERPLUS INTERNATIONAL LIMITED

Totally agree BUT when you open a case with PayPal, the instructions are to get a full refund, you must return the goods at the address they give you, SHIPPING at your expense - the very fact you were sent the wrong thing and now the customer has to correct their intentional ***k up - why does PayPal continue to support their practices unless their is a kickback for someone. People have worked hard for their money only to be ripped off by these and many others, AND , no support from Payoal - their Resolution Centre is an absolute joke - I hope they all rot inHELL!
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Contributor

Re: ORDERPLUS INTERNATIONAL LIMITED

I’ve never received my order. I am still waiting for it. My order was for a 4K dash cam. My shipping document says 4K 360 dash cam....period. I did receive three cats and four dogs though. Never order that. How is that my responsibility? What bearing does shipping the three cats and four dogs have on whether I receive the dash cam I paid for? You are completely missing the point.
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Re: ORDERPLUS INTERNATIONAL LIMITED

I’ve said everything that all others have gone through and experienced! I think you have lost the plot! People should not have to pay for return shipping of the sellers stuff up, especially when instructions have been given by PayPal for returns to get their refund! There wouldn’t be a shipping return problem if the correct products were sent in the first place! What avenue does one take when PayPal has a crap resolution centre that does not resolve the initial problem of the wrong product sent, gives instructions of how you can get a refund, then at the last minute deny the claim - PayPal don’t even give a reason why they deny the claim! PayPal seems to be in cahoots with these organisations and so many people are not being refunded. It’s disgusting!