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Beware of these sellers!
I too am out of pocket!
They sent the wrong goods, I haven't received a refund, I sent the wrong goods back as what Resolution Centre instructed me, and now they have denied my claim. Orderplus are online thieves, I haven't got my goods, they have my money and I paid the shipping to send back the goods they mistakenly sent to me. The Resolution process is a waste of time and a total crock and the customers are being treated like dirt for an organisation who cannot honour their sale!!
Pointless going through PayPal as they don't resolve anything!
@fcorbaglia @888J @Kanadiana @iritove Many names, many websites, many emails. Merchandise sent from China. PayPal account maybe held in Hong Kong as PayPal is not in China...but it all stems down to ONE registered company in Hong Kong. This was under onesgo.com and the company had to write their address down. But the way it was written would have been impossible for anyone to decipher if you haven't been to Hong Kong. It read as "sayhey trading (Hong Kong) go., <removed> ... Now anyone reading that would be confused. Thankfully I know what the address is and I tracked it down.. The official registered company for all of these other companies is Sayhey Trading (HK) Co. Ltd <removed> Kowloon Hong Kong, SAR. There is no phone number. I first filed a complaint with the Hong Kong Consumers Association but guess what, although they were right on in trying to help, they couldn't because transactions overseas were not part of their protocol especially when they see that the transaction PayPal have as having a Chinese name which contained the words Beijing. The HK Consumer Association replied that as it's a foreign transaction, it is outside their jurisdiction..even quoting the "One Country Two Systems" laws... These companies know exactly what they are going in delaying tactics as well as making it impossible for you to return your products. My letter from onesgos.com came from another email and they just said "case closed" with no indication that they want the product back. So that was in my favor and after sending screenshots of the emails, PayPal closed the case in my favor and gave me a full refund. I know it doesn't help some of you.. and considering these businesses know that even taking half of what you paid is still a bonus for them, I suggest the best course is to maybe file a Class Action against Facebook for allowing advertisements which clearly sold counterfeit and fake products, to write to your news media so that they might take up the cause and warn people not to buy anything that seems too good to be true on FB or IG. I report every ad I see now as scam. The more of you doing it, the better. Just FYI of what you think can be sent to China... Basically whatever is sent out can never be sent back to China! Especially when it is Made in China unless you state that it's for repair...don't send in an opaque box..!
Do a chargeback on your credit or debit card.
I was also scammed. Ad pops up selling a 4k 360 degree IA wifi dash cam. Great deal at $49.90 usd. I order it. What arrived is a 1080P dash cam with no features at all. I requested a refund. Seller offered me 1/2 back. I think the seller is missing the point I don't need a 1080P dash cam and its not what I ordered. I want my order!!! Seller said I should take the money because its too expensive to ship to china. They shipped the wrong item and they want me to ship it back and pay for the shipping? So anyway we are going back and forth right now. I hope in the end Paypal steps in and helps. From what I read here it is doubtful. Its also very disappointing, I have always used paypal and have never hesitated to buy when paypal shows up as an option, it added credibility. No longer though.
Since I have nothing but time on my hands I've email the government in Canada and the USA. These misrepresentations or frauds are becoming a real problem. I've suggest the both our governments put together a "Fair Business Practices Act" when the seller and shipper is foreign. I've also recommended that any seller overseas has to deposit a minimum in trust to cover scams, I've proposed $1 million dollars. We need to protect our selves.
They sent me an address at Los Angeles airport vicinity to ship back. Since is the wrong item sent, they need to provide return shipping. Anyway, if shipped back still receive no refund. The return place is a warehouse near LAX which is a shipping place for many China companies.
Jim007 I also purchased two of these 360 cams on FB from Gocadia and paid PP to Orderplus. Received 2 sheap dashcams worth 2 dollars each. They want me to sent back to an address near LAX to a guy Jimmy Li. I located the owners and run their profiles. They have assets in Arcadia and San Gabriel which are into our courts jurisdiction. Since this is an intentional fraud, I am confident the CA courts will award exemplary damages. Stay tuned
SCAMMERS, and Paypal couldn't care less. Their established model is:
- advertise something innovative and sought-after, cheaper than anyone else, using well-made Facebook ads
- numerous shell companies that all go back to ORDERPLUS on PayPal
- send you plastic junk
- when you complain, they offer 50% refund if you'll close the case or ask you to send it back with tracking, knowing that'll cost way too much in most cases.
I disputed it with PayPal, showing the original product ad, a photo of what they sent and links to heaps of evidence that it's an ongoing, worldwide scam. PayPal did nothing - telling me to ship the junk back to them. PayPal obviously don't care about their reputation either. I'm now trying my luck with my credit card provider as others have reported a full refund this way.
I'd previously thought buying through PayPal was a form of protection / sign of integrity. Maybe it once was but not anymore. Lessons learned:
- never buy anything worth more than a few $ from China unless it's a site you've found reliable before (eg dx.com who've been great for 10+ years)
- PayPal resolution centre is worthless
- if you've been scammed, try talking to your bank
- buy from a seller in your own country, assuming you live somewhere with decent consumer protection laws
- report any ad from OrderpPus as a Scam. It'll make you feel a bit better, but Facebook cares less than PayPal so it probably won't do much