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Wrongful limitation of account

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Contributor

Wrongful limitation of account

I've been submitting my kyc details for verification but instead PayPal marked me as under 18 even after submitting proof of I'm 19 years old and marked my account limited in a way I can't make transactions anymore. I've been submitting the documents several times in the past few weeks and nothing came useful out of it. Instead, I'm being ignored without accepting my kyc details.
2 REPLIES 2
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New Community Member

Re: Wrongful limitation of account

the same thing has been happening to me. i have money in my account and it’s been months of me trying to prove i’m over 18.
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Contributor

Re: Wrongful limitation of account

Not sure what kinda staff are working with PayPal who doesn't even know math properly to calculate age of the customers. I'm in need of PayPal for my international business payments and now I'm stuck.