Wrong name
Jimmy5k
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Posted on
Feb-09-2018
06:52 AM
When I signed up, i wasn't paying attention to the name I put, i never had problem doing purchases and stuff. Now Every time I try to log in it wants me to verify my id, i have 1.7k on there
3 REPLIES 3
kernowlass
Esteemed Advisor
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Feb-09-2018
07:12 AM
So you put a false or incorrect name on a legal financial account and now you are going to have big problems as if you can't verify that that is your name then your account may stay limited permanently.
Suggest you contact customer services and see what they can advise.
Advice is voluntary.
Kudos / Solution appreciated.
Jimmy5k
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Feb-09-2018
07:15 AM
Thanks, I've contacted support. The worst part is I have 1700$ on the account. It was all fine till I change my address so I can ship something
VydaM
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Apr-15-2018
07:24 AM
Would like to know is there the outcome of this mistake?
Sending documents online or putting real details not safe these days.
Unless you in person dealing in a bank and give those.
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