Wrong name

Jimmy5k
Contributor
Contributor
When I signed up, i wasn't paying attention to the name I put, i never had problem doing purchases and stuff. Now Every time I try to log in it wants me to verify my id, i have 1.7k on there
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jimmy5k

 

So you put a false or incorrect name on a legal financial account and now you are going to have big problems as if you can't verify that that is your name then your account may stay limited permanently.

 

Suggest you contact customer services and see what they can advise.


Advice is voluntary.
Kudos / Solution appreciated.
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Jimmy5k
Contributor
Contributor
Thanks, I've contacted support. The worst part is I have 1700$ on the account. It was all fine till I change my address so I can ship something
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VydaM
New Community Member

Would like to know is there the outcome of this mistake?

 

Sending documents online or putting real details not safe these days.

 

Unless you in person dealing in a bank and give those.

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