Wrong item sent from business - no replies from several emails - next action?
Hi, I bought a part from a remote control car, but they sent completely the wrong item. I emailed them to say what had happened and they asked me to fill in a returns form on their site and they will process it.
I filled in the form but heard nothing. After a week or so, I emailed them again with no reply. About a week later I emailed again, no reply.