Hi,
I bought a part from a remote control car, but they sent completely the wrong item.
I emailed them to say what had happened and they asked me to fill in a returns form on their site and they will process it.
I filled in the form but heard nothing. After a week or so, I emailed them again with no reply. About a week later I emailed again, no reply.
How best do I go about it through PayPal?
