Wrong item received, seller insisting I return at my own cost
Maxydudes
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Posted on
Mar-08-2021
03:59 AM
I ordered on 29 January, no contact from seller, so opened a case. Seller them sent totally wrong item, a black hoodie instead of a blue check fleece, item cost $49 inc shipping. I disputed as wrong item received, and they have offered a full refund, however at my owm cost to return! Item to be returned to China, at a cost of £21.50 to me, which is more than half of what my refund will be. I don't dispute them wanting the item back, but as they sent the wrong item, I feel they should pay return shipping. Almost $50 so not just a little amount for an order. Any help?
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