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Wrong Item Sent

azid_omar
New Community Member

Wrong Item Sent

Hello, i have just received a bag which i have ordered via Ebay, an authentic hermes bag costing GBP2499.00 paid via paypal debited from my debit card. It was sent internationally from UK. However, when i received it, its not the hermes bag i ordered, rather a chanel bag. Hence i would like to seek refund. Would it be faster to seek refund from ebay or paypal? This is a clear case of wrongly sent item. I have all proof.