With held money

Eddyteddy
Contributor
Contributor
Hello, I am writing to highlight the fact that I got two emails regarding the same case. I got one email around 9:20 saying that my request has been accepted and the money has been sent to my PayPal... which it did go to my PayPal but is pending...then I got a second email saying that my case has been reviewed and are denying my request of a partial refund even though PayPal has already sent me the money through so I don’t understand the situation and the confusing emails...please get back to me
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