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Wireless Backup Camera Scam

Member

Wireless Backup Camera Scam

Looks like I lose again.  I ordered a wireless back-up camera that was supposed to work with my cell phone display.  Payment was sent to Yin Menglin via Pay-pal.  I am hesitant to send an e-mail to Pay-pal as it's just another case of buyer beware, even though by now, Pay-pal has to know that this is a fraudulent account.

3 REPLIES
Volunteer Advisor

Re: Wireless Backup Camera Scam

@Radamson55

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Wireless Backup Camera Scam

Definitely a scam operation, My backup camera that as supposed to be able to use my android phone arrived today. It is just a dumb backup camera for your license plate that needs to be hard wired to a monitor.  Live and learn. No more cheap Chinese junk for me. 

New Community Member

Re: Wireless Backup Camera Scam

I got a cheap camera that's not wireless and disputed the charges. Paypal asked me to return it at my expense and provide tracking info. I dd not want to spend one cent more on it besides the return address provided looked fake. When the time given expired, after fruitless contacts trying to explain my problem, Paypal sided with the scam seller. I am now contesting the charges with my credit card bank. It's disappointing that PayPal would give these clearly fraudulent businesses a platform and then side with them when charges are disputed.