Will PayPal stop payment

[Imehdavid]

I purchased an iPod from eBay using my PayPal account on receipt of the ipod i found it was defective can i stop PayPal from paying them

[JD5261 · Accepted solution]

Hi @Imehdavid 

Welcome to PayPal community. 

Please note that once a payment has been completed, we can no longer cancel or stopped it. 

We recommend communicating with your seller first to work out a problem transaction. If you are unable to resolve the issue with your seller, you can open a dispute in the Resolution Centre of your PayPal account with in 180 days from the date the payment was made. 

To know more about the dispute process, please visit How do I open a dispute with a seller when a purchase goes wrong? 

Hope it helps!