Why the paypal charged me twice time with one payment

xinyanwang
New Community Member

there is a payment that i sent to my friend which cost me 424.59 GBP and the paypal charged me from my card.  and after it, i sent mone to another friend which need cost 117.62 GBP but the paypal charged me 542.21GBP, and shows that 424.59 paid with paypal balance. thats doesnt make sense because i already paid that 424.59  before. Why they charge me again ???

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@xinyanwang 

 

Please contact customer service for assistance for specific account issues:

 

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@xinyanwang 

 

Please contact customer service for assistance for specific account issues:

 

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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