Why my account literally got banned?

Sk3tch
Contributor
Contributor
Ive been VERY confused as to why my account has been COMPLETELY shutdown. The only reason i can think of is my ex used to do "sex work" and some guy got her account locked and right after mine got locked out as well. Mind you i have never done any of this and am not affiliated with sex work at all. How do i go about this?
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1 REPLY 1

WarrenPink
PayPal Employee
PayPal Employee

Hello @Sk3tch

 

Thanks for reaching Community Forum!

 

There's a very small chance for you to reopen an account that was closed proactively by PayPal. They only close an account if you violated/broke the Account User Agreement. Normally, if it is not a major issue, we will just put limitation that can be lifted but if it was closed then it is a big issue. You can still use PayPal, but you have to open a new one. You can also contact Customer Service to get more explanation and reason for your account closure. Hope this helps!

 

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