Why my account is restricted

Erlenemercado
Contributor
Contributor

They ask me for my utility bills which is i dont have..because i kive with my parents house thats why all of our bills named under my parents..i already submit 2 government id but still my account is restricted..hoping u will help in my issue..

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Erlenemercado wrote:

They ask me for my utility bills which is i dont have..because i kive with my parents house thats why all of our bills named under my parents..i already submit 2 government id but still my account is restricted..hoping u will help in my issue..


As long as you are old enough to have a PayPal account according to user agreement, then write a letter explaining why you do not have utility bills under you name, pdf it and upload to the case.


Kudos & Solved are greatly appreciated. 🙂
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