Why does pay pal close disputes when they do not investigate

Teshona75
Contributor
Contributor

How can pay pal close a dispute when they clearly never investigated the tracking information it was fake

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1 REPLY 1

angrybird61
New Community Member

I have two situations where Pay Pal failed to assist and I am out over $200.00 btw the two disputes.  One seller (according to Pay Pal) said they shipped and provided a shipping tracking number but no way of saying how it was shipped so how do you check the tracking?  I asked for that data but Pay Pal closed the dispute.  That one started in freaking MAY!!  

 

The other was for clothing that I contacted the seller multiple times trying to return and filed a dispute with Pay Pal I was told that they would settle by refunding only a 1/3 of the money and I could keep the clothing which were not sized for a human and when I said I would settle for a bit more money with no return email from the seller...my dispute closed yet again!  How the heck is this fair?

 

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