cancel
Showing results for 
Search instead for 
Did you mean: 

Why does pay pal close disputes when they do not investigate

Options
Teshona75
Contributor
Posted on

How can pay pal close a dispute when they clearly never investigated the tracking information it was fake

1 REPLY 1

Why does pay pal close disputes when they do not investigate

Options
angrybird61
New Community Member

I have two situations where Pay Pal failed to assist and I am out over $200.00 btw the two disputes.  One seller (according to Pay Pal) said they shipped and provided a shipping tracking number but no way of saying how it was shipped so how do you check the tracking?  I asked for that data but Pay Pal closed the dispute.  That one started in freaking MAY!!  

 

The other was for clothing that I contacted the seller multiple times trying to return and filed a dispute with Pay Pal I was told that they would settle by refunding only a 1/3 of the money and I could keep the clothing which were not sized for a human and when I said I would settle for a bit more money with no return email from the seller...my dispute closed yet again!  How the heck is this fair?

 

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.