We have so much trouble getting things sorted out when there is a dispute because,
1. There is no way to update information in the portal.
2. The "We're here to help button" doesn't link to any form of help. It links back to our account summary (very clever).
3. When we contact PayPal support people by email, they just copy/paste a response that shows they haven't even taken the time to read the email.
4. It takes PayPal more time to resolve simple cases than it would take a pre-schooler.
Is there any way we can get a simple case escalated to someone that actually knows what they are doing?
