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Why cant I use my paypal anymore

SOLVED
Renerose
Contributor

Why cant I use my paypal anymore

I didnt do anything but receive money from art commissions and Paypal suddenly temporarily limited my account. I finished doing all the requirements and waited for 5 days. Then I saw that I already am unable to further use my paypal. I am a minor and my mom is the one who takes care of this account with my money. Please help.
1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Why cant I use my paypal anymore

@Renerose 

 

Paypal does not allow account holders under the age of 18.

 

PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use.
Minors can’t enter legal contracts so you may not have any recourse to get your money back until you were 18, unless customer services allow you to transfer the funds to a parents account, not guaranteed however.

You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds from that account.

OR they may allow you to open a new account and transfer the funds across for you. The latter option is not guaranteed as you have already broken their rules once but you should get one of those options.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Why cant I use my paypal anymore

@Renerose 

 

Paypal does not allow account holders under the age of 18.

 

PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use.
Minors can’t enter legal contracts so you may not have any recourse to get your money back until you were 18, unless customer services allow you to transfer the funds to a parents account, not guaranteed however.

You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds from that account.

OR they may allow you to open a new account and transfer the funds across for you. The latter option is not guaranteed as you have already broken their rules once but you should get one of those options.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Renerose
Contributor

Re: Why cant I use my paypal anymore

This is mom's account. Everything is under her name.