New to the community? Welcome! Please read our Community Rules and Guidelines
Chat with our moderator team Wednesdays between 1-2pm PT (4-5pm ET) and Fridays between 4-5pm GMT. Learn more in Community Events
Hello Mercedes <removed>,
We reviewed your transaction(s) and are denying your case(s). This decision was made because this transaction was not unauthorized.
We previously issued you a provisional credit for your transaction(s). We now need to debit the full amount of the transaction(s) in the amount of $9.99 USD from your PayPal account. What does this mean?
It is listed as a Bonus Transaction.
Gross Amount$9.99 USDPayPal Fee$0.00 USDNet Amount$9.99 USD Reason Payout of buyer spoof unauthPaid by PayPalFunding detailsFunding Type: PayPal BalanceFunding Source: $9.99 USD - PayPal Account
Looks as if you filed a dispute for an unauthorised payment so paypal gave you that payment back but then found out it was NOT unauthorised so they took it back again.
Yeah, I requested a refund a month back because it said I made a payment for an Xbox Live Card worth 10 dollars, which I DID NOT buy. I don't even use my Xbox. Why are they taking it from my account now?
Because they don't agree that it was unauthorised.