Where does my money go if I paid as a guest

[karina1637]

I bought an item off of depot but the seller ended up canceling and issuing me a refund, I got an email from Pay Pal saying that I got a refund and it was for the correct amount of money and everything. However, I paid as a guest and now I have no idea where that refunded money went, because it is not in my the card I used to pay and I've waited a week since I got the email. It was a good amount of money so I would love to get it back I just have no idea how. Please help

[kernowlass · Accepted solution]

@karina1637 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212