Where do I appeal "you cant use paypal anymore"

ihaveaheadache
Contributor
Contributor

Is there an email address, phone number or link where I can appeal "you cant use paypal anymore" for business account.  I believe I have documents which will clear up the matter.  I have searched everywhere on paypal and internet and cant find anything.  

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@ihaveaheadache 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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ihaveaheadache
Contributor
Contributor

Thank you.

 

Options are restricted when logged into the suspended account.  The help/contact and message options just go round in a loop and always ends up at the "cant use paypal anymore" page.  No live chat.  I am thinking they dont want to consider an appeal as there are no visible "appeal" buttons. But facebook or twitter is a brilliant idea.  I am going to give that a try now.  

 

I will leave this post open for now to see if I have any success so others can see.

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