When is PayPal going to take some accountability for rogue merchants like this????

[Concordian11]

PayPal is helping merchants like pp. Careu to steal and cheat.  Shut them down and pay up!!!

[StacyMcCaskill]

PP.CAREU SCAMMERS! PAYPAL SHOULD BAN THEM!!!  

I had same thing happen -- paid $115 for wrong size & crap sent in mail.  When I tried to return they demanded (with PAYPAL's FULL SUPPORT) that I return the items ALL THE WAY BACK TO CHINA!   They were shipped from California.  Anyway -- cost to return to China $67!!  Why should I pay that and still not know if I will get a refund.  PayPal should take responsibility.  How do we raise this concern with PayPal management.  Obviously there are TONS OF US on PayPal who have been scammed by this company.  It is SO IRRITATING!!!

[kernowlass]

@StacyMcCaskill 

@Concordian11 

Paypal would not be able to check every seller / merchant in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The BEST thing is to not buy from them in the first place, to recognise them.......

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.