When i open a dispute i need wait 20 day?

Raci1998
Contributor
Contributor

Hello everyone. If seller scam me and i open the dispute item not recieved. After 20 days i can get refund money (if seller have no response ) or i need request escalate this situation PayPal?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Raci1998 

 

You don't have to wait 20 days BUT you HAVE to escalate to a claim before the 20 days are up or the dispute will time out.

You can escalate at anytime post 7 days of paying.

Once escalated paypal get involved.

Good luck.


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Raci1998
Contributor
Contributor
I need know this if seller not response my case after 20 days case will be closed and i give money back (when i not select escalate dispute) or process going to PayPal anyway after 20 days?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Raci1998 

 

Read my reply above.


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Kudos / Solution appreciated.
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