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When can I escalate a dispute to a claim?

okayharlen101
Contributor

When can I escalate a dispute to a claim?

PayPal says I have within 20 days to escalate a dispute into a claim, yet when I try to it says "app.messages.buyer.CannotEscalateYet". So, when am I actually able to file for a claim? (I opened this dispute yesterday at around 12pm) But I want to escalate quickly because the seller does not respond to ANYTHING! So I am sure he wont respond to a PayPal dispute too, because of that I want to get this over and done with quickly. Don't want to wait for someone who doesn't respond either way. 

10 REPLIES 10
benfielding214
Contributor

Re: When can I escalate a dispute to a claim?

I'm pretty sure it's when a seller responds to a message or a couple of days after.

okayharlen101
Contributor

Re: When can I escalate a dispute to a claim?

Will I still be able to escalate it to a claim if he doesn't reply?

benfielding214
Contributor

Re: When can I escalate a dispute to a claim?

yes but it will be a few days until then

okayharlen101
Contributor

Re: When can I escalate a dispute to a claim?

Okay, one last question. Is there a specific amount of days? Or a few days literally means, a few days.

benfielding214
Contributor

Re: When can I escalate a dispute to a claim?

1-4 days depending on how much money I'm pretty sure

okayharlen101
Contributor

Re: When can I escalate a dispute to a claim?

Please forgive me for asking so many questions. How long would do you think it would take to make a claim for a dispute, of about $350 dollars. (on an item not received).

benfielding214
Contributor

Re: When can I escalate a dispute to a claim?

Around a day maybe 2, but don't think it would be anymore than 2 days

kernowlass
Esteemed Advisor

Re: When can I escalate a dispute to a claim?

@benfielding214 

 

Wrong again.


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benfielding214
Contributor

Re: When can I escalate a dispute to a claim?

you answer it then