When I just opened my account

[30331k]

I opened my account a year ago and just when I tried to transfer money into it, it just got limited. They told me that in 180 days I could get back my money. I just did not understand what the cause of limitation and I couldn't do anything to lift this limit.

Right now it's even more than 180 days and I can't see my money in the dashboard . Is there a way to escalate this message to a moderator or someone who can give me answers and ways to unlock my account and use it as everyone else does. 

Thanks in advance.

[kernowlass]

@30331k 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days.... the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.