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What is a disputed amount?

Suni07
New Community Member

What is a disputed amount?

I put in all the info, but then there is this 

Suni07_0-1621980176473.png

I dont know what to put here, I thought it was the money so i put in the amount but it said check the amount, what is it?

1 REPLY 1
PayPalMichelleW
Moderator

Re: What is a disputed amount?

Hello @Suni07,

 

I'm sorry to hear that you're having trouble filing a dispute. For the disputed amount, it would be the amount that you are requesting to be refunded to you. It cannot be more than the transaction amount. If you continue to have trouble opening a dispute, I would suggest you contact us for additional assistance. To contact Customer Service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps.

 

Thanks!

MichelleW