What happens if a buyer never responds to my dispute response?

obstrepherous
Contributor
Contributor

I sometimes get a buyer that opens a dispute, and once i've sent a message back they never respond again. What happens after this? Does the dispute just remain open forever?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@obstrepherous 

 

If the buyer doesn't close the dispute then it times out 20 days post opening.

Up till then they have the option to escalate to a claim for paypal to make a decision on it.


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