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What am I supposed to do when my dispute was wrongfully denied.

CantEvenBuyRope
New Community Member

What am I supposed to do when my dispute was wrongfully denied.

2 days ago I found out someone else got  access to my PayPal account and made unauthorized payments through my account. I filed a dispute about the unauthorized payments and got denied wrongfully. I can't file another dispute so is there anything I can still do to get my money back? It says PayPal can't charge back the statements I selected.

1 REPLY 1
PayPal_Jacob
Moderator

Re: What am I supposed to do when my dispute was wrongfully denied.

Hello @CantEvenBuyRope,

 

Welcome to the PayPal Community! We're glad to have you here. I'm so sorry to hear your claim has been denied. I have an article here that can help you with this situation. I wish you the best!

 

-Jacob

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