Want to close paypal account, but there are limitations

squiffytf
New Community Member
I'd like to close my paypal account due to some issues. They have deemed me suspicious and have blocked me from doing anything, so I am no longer interested in having an account with them. I do not want to provide my identification as I am very selective about who has this information, but I cannot close my account or unlink my bank until I do so. I don't want to be forced into handing over my information just to close an account. I also cannot call them due to being physically impaired, so a contact email would be much appreciated.
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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello,

@squiffytf, welcome to the PayPal community and thank you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

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