Hi @Lanimatt7
Could you please elaborate further or give us detailed information as to what happened so that we can properly address it. If you want you can reach out to our customer service for further assistance. I know that you will be asking me how you can get assistance if our phone line is not an available option, well they can be reached via email or chat,
How does it works? Customer must login to their PayPal account and go to their Message Center wherein they can find the Chat Support option in which they can interact with our customer service representative as they have the capacity to view your account. If you prefer to email us,you may visit our website and below our page there is an option "Contact Us" please click that and you will be routed to 'Contact Customer Service' page, from the options shown click Email us, then select a topic and subtopic before typing your message. There should also be available option to connect to a live chat agent and, or you may also consider contacting Customer Service via Facebook or Twitter. You can send them a personal message from their facebook or twitter pages.
Facebook: https://www.facebook.com/PayPal
Twitter: @AskPayPal
Note: There's a slim chance to get a timely response as we are in skeletal staff due to emergency.
If it's still no response, then let's wait until our phone line becomes available. Thank you for your patience and keep safe!
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