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Want my money back

Sexy69
Contributor

Want my money back

How do I open a case against a merchant voguebags.cn I use my mastercard to pay them through there PayPal account I didn't receive any of my items and they also gave a tracking numbers 

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Want my money back

@Sexy69 

 

Did you pay as a guest buyer or log in to pay?

If the former then........


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.