Want my money back

Toya9
New Community Member

I paid a paypal merchant (Andreas <removed>) with my bank card and never received the product.  I've sent emails to this merchant with no response. Can I get my money back?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Toya9 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.





Advice is voluntary.
Kudos / Solution appreciated.
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