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Waiting too long for refund

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New Community Member

Waiting too long for refund

Hi,

 

I've been scammed by a company called Shaw Academy. They claimed it was a 4 week free trail, within 3 days they took £39.95 from my account. Since this happened I have chased the company for a refund. Paypal it seems have now issued a refund but it's been pending for almost 3 weeks now.  

During that time my bank account details have changed due to another incident of fraud. I have updated my profile of the bank details please can you refund or chase the seller, as they are now ignoring my emails.