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WARNING: Paypal mass email blocking 1000s of accounts!

SOLVED
jimthing
Contributor

WARNING: Paypal mass email blocking 1000s of accounts!

See and comment on this link: 

<Removed>

 

Suggestion is to wait 24 hours for a mass resolution from Paypal. 

 

Does anyone have any idea what this utter waste of time **bleep**-up is about? 

1 ACCEPTED SOLUTION

Accepted Solutions
jimthing
Contributor

Re: WARNING: Paypal mass email blocking 1000s of accounts!

(Sorry for delay in getting back on this thread. My Community forum account was somehow banned until this morning [Tue.13.Oct.2020] for warning other users by simply linking to this thread from other repeat threads others users kept started. Don't ask how I managed to un-ban myself, lol!) 

 

Anyway to get back on topic... 

 

The solution here was nothing to do with users submitting evidence or not. 

 

This seems to have been a mass glitch by Paypal, which (as I said on the top of this thread in the original post) was rectified by Paypal within 24hours during Sat.10.Oct.2020, when they removed the limitations from accounts for all users that were affected by the bug. 

 

Hopefully that's now the end of the issue. 🙄 

View solution in original post

32 REPLIES 32
thedreaming
Contributor

Re: WARNING: Paypal mass email blocking thousands of accounts!

Just happened to me today.  I logged in and simply added 2-pass authentication and boom, the email was sent almost immediately.  They are asking for two things that make no sense to me.  One, a photo id and two copies of receipts from my supplier.  That's all well and good except for one, I don't have a supplier cause I just use paypal for things I buy online and two I'm not giving them my photo id for any reason what so ever.  I rather delete my account, which I just tried but because of those two little items that need resolving first, I can't.  If this is some sort of mistake and they roll it back, I'm deleting my account as soon as I am able.

J3ff24
Contributor

Re: WARNING: Paypal mass email blocking thousands of accounts!

I am getting that too! They wanted a ITIN or SSN because someone paid from goods sellers how the hell would i know who’s unauthorized From ebay?? I just wait for their payment and that’s it! I only sell basketball cards there and now i can’t withdraw my money from paypal!!! Who else gets this kind of restrictions currently??
notconstant
Contributor

Re: WARNING: Paypal mass email blocking 1000s of accounts!

Probably Paypal got hacked? I got locked at of my account and im not a seller. RIDICULOUS 

J3ff24
Contributor

Re: WARNING: Paypal mass email blocking 1000s of accounts!

You’re getting same problem too?
VNonsense
Contributor

Re: WARNING: Paypal mass email blocking 1000s of accounts!

Same here! Asking me the same questions, demanding proof of fulfillment and receipt from my supplier along with information about a transaction that doesnt exist and a photo ID. 

I don't sell anything! So it's literally impossible for me to answer some of these questions. My account is just trapped until Paypal fixes whatever they broke today.

Tao27
Member

Re: WARNING: Paypal mass email blocking 1000s of accounts!

I’m in the same boat, I only buy 😡
J3ff24
Contributor

Re: WARNING: Paypal mass email blocking 1000s of accounts!

I guess it happens to a lot of people even if you’re only a buyer and a seller. It’s frustrating because i’ve been selling for more than 2 yrs now and this is the first time i experience stupidity like this! I want my money to be withdrawn and after this not gonna use paypal anymore!!! Btw, i am still on hold for apparently 3-5hrs!!!
boonchuan
Member

Re: WARNING: Paypal mass email blocking 1000s of accounts!

Same problem for me, a Case number that never exist

MrEon6908
Contributor

Re: WARNING: Paypal mass email blocking 1000s of accounts!

Well this is absolute crap. All I did is pay someone money and now my account is locked? Done this hundreds of times, and now they want more info? And they want supplier info when I've never used one? And seller info even though the last time I sold something was MONTHS ago? Good **bleep**ing god Paypal, get your **bleep** together.