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Very upset

New Community Member

Very upset

PP states no refund of $65.00 because it wasn’t an unauthorized use. I went to donate to a non profit and there was already an amount listed of $65.00 - went to change this amount to something more in my budget and BOOM, it suddenly said Thank You for the $65.00 and I NEVER ENTERED MY PASSWORD! How can this be ok?! This is a very legitimate non profit, BTW. 

That action should be ILLEGAL on PP part with no password entered! 

i filed an immediate complaint and it was rejected just now. I filed a complaint of their resolution. This is the second time this has happened to me with PP and non profit donations. I guess my non profit donations through PP have just come to an end if that is how the will treat me! Grrr!