Verification issue

kidinho11
New Community Member

I do not have proof of address, therefore I cannot get rid of the limit on my account.

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1 REPLY 1

PayPal_Callie
Moderator
Moderator

Hello @kidinho11

 

Thanks for reaching out to the PayPal Community! I can understand wanting to get a limitation taken care of. If we are requesting specific information in order to resolve a limitation, that would need to be received. If we do not receive that information or any documents you've previously provided are insufficient, the limitation would remain on the account. You can find more information on what types of documents we accept for proof of address here

 

If you need further assistance, you can always reach us through Facebook, Twitter, or by going to the bottom of any PayPal page under "Help" or "Contact."

 

 - Callie 

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