VANCANY SCAM

[Rixxa]

I have been scammed. I have paid for a hammock stand that was on this website and recently, this website has been deleted. I have paid 64.85 for a hammock stand and after they emailed me the tracking number, I noticed it was coming in from wuhan, China. It has taken over a month for my package to arrive and last week, when it arrived, it was a small package with 3 masks. I paid over 60 bucks for a hammock stand but received masks. I later noticed that this website scams everyone and every single person that purchased an item on that website received masks that are from China and are highly contaminated. This is not only just a scam, but it is also extremely dangerous. I requested for my money back on email however, they are not replying to me. I have attached a photo of the tracking order, my email confirmation of the “hammock stand” and the mask I have received in the mail. The only problem I have is that since this website has been deleted, I’m not sure on how PayPal can research on my item.

[kernowlass]

@Rixxa 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
If you lose because seller provides a fake tracking number (likely) then post back for more advice.

If the item arrives and its tat the make sure you CHANGE the dispute quickly before it closes to 'not as described'.

Also make sure you have activated the below link in case you have to return it.

 https://www.paypal.com/us/webapps/mpp/returns

[Dlopez18]

The similar thing happened to me. I read online some customers complained to their credit card company and they refunded their money 100%. I need to contact Paypal credit tomorrow to see if they are able to refund the amount.