User is restricted problem

nazzyl
Contributor
Contributor

Hi, how do I solve my problem about user is restricted? I already send some documents and I already confirm my debit/credit card to remove limitations but still I can transfer money to my bank. Can you help me please ? I badly need to transfer this money to my account.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@nazzyl

 

Sorry but only customer services can answer those questions for you.

 


Ways to contact customer services........

1. You can click on help / contact and use the message centre option in the blue band at the top of the page (or the very bottom of the page dependent on country).
2. You can click on help / contact and use the phone option in the blue band top of the page (or the very bottom of the page dependent on country).
3. You can send them a personal message via their Facebook page @ www.facebook.com/PayPal
4. You can send them a personal message via their Twitter page @ AskPayPal for Twitter
5. You can use the message centre in your paypal account.


Advice is voluntary.
Kudos / Solution appreciated.
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nazzyl
Contributor
Contributor
Thank you , this will be a big help for me on how to reach paypal customer services.
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