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You need to give the name of shipping carrier (USPS, UPS, Fedex, DHL, etc) and the tracking number from said carrier.
You can add this information in the messaging system within the dispute and also in the specifically designated fields in the dispute process or stage in the dispute depending on type of case filed (ie 'item not received' claim or when you are required to return an item and provide return tracking number on a 'not as described' claim, for instance).