Uploading documents in a dispute

Dave274
New Community Member

Hi , in the middle of uploading documents to an existing dispute claim the file was sent empty and now I cannot find a way to go back to rectify and send again . I vs not even fond the dispute case all it tells me is that they ate waiting for the other side to respond . That cannot respond if the documents were not sent . What can I do please help ?

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hi @Dave274,

 

Welcome to the PayPal community and thank you for you post.

 

As your query is account specific, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

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