Untrusted companies are using the service of paypal

Alhijazi3
New Community Member

Hello

There is many Untrusted companies are using the service of paypal having ads for products at very cheap prices that are unbelievable on Facebook.

<Removed>all of them have and uses a Paypal account.Are you the guarantor of these companies? Is it possible to recover a purchase amount from them if products were purchased from these companies and were forged or not real?

best regards<Removed> <removed>

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alhijazi3 

 

Firstly this is not paypal customer services its a user to user advice forum and general advice only is given.

Secondly but this may help you understand how paypal works.......


Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The BEST thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.


Advice is voluntary.
Kudos / Solution appreciated.
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rstuk
New Community Member

Ugulpab will send you a small parcel which will be delivered by Royal Mail. They will then use the tracking number to show that your goods have been delivered. If you receive a small item that you did not order, then this will be the fake delivery. Make sure that you photograph the package clearly showing the tracking number and also a picture of what was sent (in my case it was a small woolen hat). This will prove that they are not sending out genuine items.

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