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Unrecognised transaction done through my PayPal account to Uber Technologies.

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nitishsing
New Community Member
Posted on

I have multiple transactions on name of Uber technologies on 31st march and 1st April 2019, even though I did not used Uber since last one month. Also the charges are in US dollars whereas I live in United Kingdom and have never travelled to countries whereas payment are accepted in US dollars. It seems that the payment is some fraudulent activity though my account. What should I do in this case to get my refund.

 

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Unrecognised transaction done through my PayPal account to Uber Technologies.

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kernowlass
Esteemed Advisor

@nitishsing 



if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.


Advice is voluntary.
Kudos / Solution appreciated.

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Unrecognised transaction done through my PayPal account to Uber Technologies.

Options
Go to solution
kernowlass
Esteemed Advisor

@nitishsing 



if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Unrecognised transaction done through my PayPal account to Uber Technologies.

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Krisanthimum
New Community Member
This exact thing happened to me, 1 yr to the day... Strange charges may 31st/April 1st 2021

Unrecognised transaction done through my PayPal account to Uber Technologies.

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Krisanthimum
New Community Member
Sorry 2 years lol

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