Unrecognised debits unable to contact paypal

Desertman
Contributor
Contributor

Anyone know how to ‘speak’ to a human via PayPal telephone service ? Been goiing around in circles after tapping in or ‘saying ‘ requested details only to revert back to menu or finish call !! Have two large unrecognised debuts listed on my bank account and no reference to these on my pay pal account - need to ID these ASAP Fraud team in bank do not have details and while they transferred me to the PayPal team I was back to my first position - driving he nuts!! Thanks

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PayPal_Michelle
Moderator
Moderator

Hello @Desertman,

 

Thank you for joining the PayPal Community, and I cannot apologize enough for your experience. Because our support will need to search for the transactions, you do need to contact us directly. If you are having any difficulties speaking to us on the phone, you are more than welcome to reach us on Facebook or at @AskPayPal on Twitter as well.

I hope this helps and thank you again.

Michelle

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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