cancel
Showing results for 
Search instead for 
Did you mean: 

Unrecognised Payment

New Community Member

Unrecognised Payment

Hi, few minutes back, I received a notification from you saying I have paid £12.60 to Ebay Limited. When I haven't bought anything from Ebay in years. Can you help me find out why I am paying this £12.60 and if it is a scam or not....

Thanks, 

Ollie

1 REPLY
Moderator

Re: Unrecognised Payment

Hello @Ollie7,

 

I am so very sorry that the Community did not respond to your concerns in a timely manner. If you still need assistance and because it is a matter of security, please report the transaction as unauthorized and change your password. Because the payment was to eBay, I would also strongly encourage you to cancel any billing agreements to eBay. 

 

How to change your password and security questions: https://www.paypal.com/selfhelp/article/FAQ1440

Reporting an unauthorized payment: https://www.paypal.com/selfhelp/article/FAQ3403

Closing a billing agreement: https://www.paypal.com/us/selfhelp/article/how-do-i-cancel-a-billing-agreement-faq2254?app=searchAut...

 

If you need any assistance at all with this, please follow the Help & Contact link at the bottom of the page.

 

Thank you so much, and I am truly sorry that you experienced this. 

 

Michelle

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.