Unrecognised Payment
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Hi, few minutes back, I received a notification from you saying I have paid £12.60 to Ebay Limited. When I haven't bought anything from Ebay in years. Can you help me find out why I am paying this £12.60 and if it is a scam or not....
Thanks,
Ollie
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Hello @Ollie7,
I am so very sorry that the Community did not respond to your concerns in a timely manner. If you still need assistance and because it is a matter of security, please report the transaction as unauthorized and change your password. Because the payment was to eBay, I would also strongly encourage you to cancel any billing agreements to eBay.
How to change your password and security questions: https://www.paypal.com/selfhelp/article/FAQ1440
Reporting an unauthorized payment: https://www.paypal.com/selfhelp/article/FAQ3403
Closing a billing agreement: https://www.paypal.com/us/selfhelp/article/how-do-i-cancel-a-billing-agreement-faq2254?app=searchAut...
If you need any assistance at all with this, please follow the Help & Contact link at the bottom of the page.
Thank you so much, and I am truly sorry that you experienced this.
Michelle
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