Unilone Trade Company

[Christine115]

Aug. 16 I bought a crow lamp, the site was called efcvl.site. PayPal paid the company called Unilone Trade Company. EFCVL.SITE has now disappear, but has reopened as TPJVZ.SITE selling once again bargains up to 80% off. The tracking # doesn't show up, but they keep sending emails telling me to be patience it's in the mail. I now have contact with them through PayPal. I know I've been scammed, but why they keep contacting me, it's like a game to them ... I have till Sept, 16 to carry on with my claim, but PayPal wants me to work things out with the buyer first. I fell like a fool, it wasn't too expensive, but I live on a Disability and can't afford to just move on ... **bleep** off. Here's a link to their new site ...<removed>

[Peter250]

Hi All,

They also asked me today to make an official complaint at the ICS, I did so and and sent them a PDF off the report.

Lets see if this helps to get my refund

[Gmccance]

I will do the same. Thank you.

[Gmccance]

Thank you!!

[Mofra11]

Looks like I'm a victim too - I raised this with PayPal, and they closed it a few hours later saying there has been no unauthorised purchase.
Looks like I'll have to try my Credit Card company, but will still raise it with PayPal a number of times given the experiences of everyone here. 

[dturpin3]

There's a help chat box on the regular site and maybe in the app. But find it and send them a detailed message of what happened. Like if they sent you bogus items or whatever add pictures. They'll reopen the case and actually start working on it.

[Christine115]

They don't make it easy, found that box today, and sent all my evidence. Especially since I can't even complain to the Chinese scammers about my toothbrushes, their email is GONE !!! 

[SteveCasino]

If paypal doesn't read this..maybe they'll read this?

<removed>

[Nlogannflo1]

This company is a scam. And PayPal dispute resolution sides with them. I ordered two lamps that never came. The website disappeared and they responded to all the emails saying it was coming and showed proof of delivery by sending me a two inch high figurine that probably cost a dollar. They then showed proof it was delivered by that delivery and lost my dispute. PayPal: this is a fraud! Look at how many customers have a dispute with this company that disappeared! Open your eyes! 

[dturpin3]

Nlogan don't give up. Email them pictures of what you received or find the chat pop and message tell them there. DO NOT GIVE UP! If you give up the scammer wins. Also read last couple pages here in this thread. I put all you need to know.

[Temp20230526BZ]

1/2

My verdict from PayPal....

Unilone will give me a full refund if -

“To receive the refund, you'll need to initiate the return shipment and upload the tracking information in the Resolution Centre before 29 October 2020 We suggest you retain a copy of the shipping label to verify the address of the recipient. If needed, we may ask you to provide this document later.

The item has to be sent to the following shipping address:

Unilone Trade Company

Jianxin Town Jinzhou South Road 806 Huixin <removed>

The returned item must be in the same condition as when you received it and you're responsible for any costs associated with the return. If you're shipping internationally, please mark 'Returned Cargo' on the outside of the package to avoid tax charges.