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Thanks Nuala but I can't - in the resolution centre no payment at all is showing up for the last 3 months - even though I did make the payment in August, and have the paypal receipt by emails. I'm trying through chat / messaging now, hopefully at least I can get this process started.
That is strange as if you paid via PayPal it should show up in your account - the 'contact us' takes several days for an answer to come back at present - good luck with it
Received my 'parcel' today paid $31.24 USD was supposed to get $150 worth of art material - this is what I got - paint brushes worth about 50 cents - PayPal had better pay up on this - what a damn scam
Got fed up with the run around via PayPal so phoned them - what a waste of time and money - claim now gone to another dispute re goods received and they are now going to get back in touch with the Unilone which does not exist - to give the seller time to explain - what a damned joke this is - we gt scammed PayPal looks after fake seller stuff those of us who got caught up in scam - mad you bet I am.
I was waiting on a 148 piece delux art set, that never arrived. Instead they sent some poorly made 7 piece brush set. I paid good money for the delux kit and have refused to contact them any longer given their history of robot answers and no real resolutions. I have escalated to PayPal after dealing with this fraudulent company for a month. This is what I ordered....
Yep I ordered the 'art set' and today got a set of cheap crappy brushes - have again contacted PayPal and phoned them - they are once again giving the sender time to reply - no matter that I told them what I thought about that with a scam company = so fed up with it all and PayPal especially - this started on 17th August and after dates in Resolution Center being continually changed it has now changed once again given that I sent photos of said cheap brushes to them - now in Resolution Center as 'goods not what ordered' new date for resolution 5th Oct - all I want is my money back - what really gets me mad is that this company changes its name as often as people change their socks and keep getting away with it and NOTHING is being done - they are treated a lot better than we are - now back to playing the waiting game with them !!!!!
I've ordered a robot for table tennis for my dad. I bought it with paypal cause I thought my purchase would be secure. Apparently it is not. I have created a dispute and I receive the same **bleep** replies, with fake tracking info. I told this to the chat, and I am awaiting their reply. My next step is to escalate this to paypal. They have no tracking info, and I can provide paypal with proof. Let's see.