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In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country.
Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.
Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction .....
You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.
Yes I agee with the lady, Paypal has lately become very unfair people only bye from China because we used to have the guarantee of free postage which they have now stopped, and I guess that has been done because of the overwhelming charge of sending an item back to China because they only sell c**p anyway, they have become so crafty now knowing we boycott them that they state that they are in the uk to get you to buy from them, and Ebay seem to have taken away the requirement for sellers to add their address to their pages.
See my post, I have just got caught for a load of money and I have to pay £53.90 to post it back. If you buy from China you have no redress now, my wifes Credit card issuer said Paypal is responsible as they are the ones who processed the payment, and If I want my money back I must claim it from them. They are the one who send the reciept saying "Thank You for using paypal". Watch that loophole being plugged now. Oops sorry buyers.