Understanding what to do

Jeanette70
Contributor
Contributor

I don’t understand how to discuss my problem with someone.  I'm confused with all the paperwork I keep getting regarding my problem - how to return a parcel to China and how to get postage labels.

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Jeanette70 

 

You may create a shipping label with this link:

https://www.paypal.com/shiplabel/create/

 

Be sure to fill out customs form and indicate shipment as merchandise return so customs fees and duties won't be charged to the seller and therefore shipment won't be stuck in customs clearance. If you're returning an item facilitated by a PayPal dispute, return item to return address given by PayPal in the claim.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.