Unauthorized use
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My account got hacked, credit cards were added and three money transactions were transferred to the unauthorized cards. How do I fight this I go round and round with automated responses from paypal. Three to four hour phone wait times. When I was able to speak to a customer service rep I confirmed I reported the charges but would get a call. No call just an automated rejection of my claims as if a computer algorithm was my judge and jury. They want to me to write a last century letter to the company. My emails go unanswered. I run a small non profit club for kids and horse riders. Money was stolen from our account there has been zero help. How does one speak to a person???????????????? How does one fight this????????????????? So frustrated. I use paypal for the convenience of my events but thinking of switching. Someone please please help!!!!!!!!!!!!!!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Inconsistent Balance on Account in Payments Archives
- Two of my transactions are held due to unauthorized transaction in My Money Archives
- Was paid money, next day person reported unauthorized payment so I'm being robbed what to do??? in Payments Archives
- Fraud dispute claims and refund waiting period? in Disputes and Limitations Archives
- No communication from merchant about automatic payment in Disputes and Limitations Archives