Unauthorized transaction (scam) claim denied by PayPal

justme111
Contributor
Contributor

Hello

 

My account was hacked and I noticed that my balance changed not in my favor

But I did not see any transaction with the charges.

After digging dipper I found that when I change the transactions filter to Archive - I saw 2 fraudulent transactions.

Even kid would notice the dummy names and the email address of the scammers

But when I filed a claim about unauthorized transactions  -  PayPal denied !!!

 

I was so frustrated -  I mean we - users - pay them a lot of money for protection from scammers and they deny the compensation when when hack occurs !!

 

I think they are bigger scam than the hackers!

 

guys, does anyone knows how can I resolve this situation ?

 

Thank you

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