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Dear Community,
Today my paypal account got hacked and someone made few unauthorized transactions, and i opened the dispute but paypal has rejected my claim saying that transaction was not unauthorized.
Is there any way to get my money back?
Thanks in advance,
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if you were hacked......
I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.
If paypal have turned you down then you could ring and appeal citing the address anomoly?
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option (if available in your country) in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Or if those transactions were funded from your paypal payment via a credit card? If so then contact your card issuer for a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
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if you were hacked......
I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.
If paypal have turned you down then you could ring and appeal citing the address anomoly?
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option (if available in your country) in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Or if those transactions were funded from your paypal payment via a credit card? If so then contact your card issuer for a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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